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Your Voice Matters: We're Halfway There – Help Us Make the Most of It!
Your Voice Matters: We're Halfway There – Help Us Make the Most of It!
As we round another "mile marker" with this latest edition, we're taking a moment to reflect on how we're doing with our monthly newsletter. And just like the classic song says, "we're halfway there" – halfway through 2025, in fact! The Monthly Mile Marker is designed to keep you informed, connected, and up-to-date on all things related to our Customer Success initiatives.
Your perspective is invaluable to us. We want to ensure this newsletter is not just a regular update, but a truly helpful and engaging resource for you as we navigate the rest of the year together. Is it providing the information you need? Are there topics you'd like to see covered more often? Is the format working well for you?
We've created a short feedback form to gather your thoughts. It will only take a few minutes to complete, and your input will directly help us shape future editions of the Monthly Mile Marker
Dealer Spotlight
Chane Collins, Ricart Auto Group
Say ‘Hello’ to Chane Collins, our June Dealer Spotlight!
What is your role at the dealership?
Chane: My role at the dealership is Sales Manager, specializing in Chevrolet/GMC Commercial Fleet.
How long has Ricart Auto Group been serving the community?
Chane: Ricart opened their doors on July 4, 1953.
What is Ricart Auto Group’s favorite way to give back to the local area?
Chane: Ricart has a "Ricart Cares" program. This includes multiple programs we support as well as an employee paid volunteer day. Here is a breakdown of the main ones and the official Ricart statement:
1. Ronald McDonald House - Columbus
2. A Kid Again - Central Ohio
3. Deans Charity Steer Show
4. St. Stephens Community House
Ricart Automotive Group is proud to be a community resource for charitable giving by serving a range of charities and charity sponsorships throughout Central Ohio. We focus our charitable efforts on three core pillars: Family, Veterans and Education. Being a good corporate citizen and giving back to the community has been a cornerstone of the Ricart family of businesses since our beginnings in 1953. We also offer every employee a paid volunteer day to give back to our local community!
How has Work Truck Solutions helped you in your role?
Chane:
Weekly website status reports for inventory management.
The invoice binder for efficient customer interactions regarding pricing and specifications.
The CBI portal for market trend analysis and targeted marketing strategies.
Commercial Vehicle Business Summits offer diverse insights into the commercial space.
Exceptional support and partnership from the Work Truck Solutions team, including Account Managers, IT, and leadership.
Overall an extremely great partnership!!!
What's your favorite thing about working with commercial trucks?
Chane: The most rewarding aspect of working with commercial trucks is the opportunity to support those who contribute to the community, such as contractors, first responders, and emergency medical services.
What's one piece of advice you would like to give that has helped you throughout your career?
Chane: A valuable piece of advice is to prioritize long-term partnerships over transactional relationships. Focusing on customer care ensures reciprocal loyalty and support.
Would you recommend Work Truck Solutions to other dealerships? Why?
Chane: I would strongly recommend Work Truck Solutions to other dealerships. Their dedication to the commercial/fleet sector, comprehensive website platform, and high level of dealer support reflect a true partnership. They consistently provide valuable insights from diverse industry stakeholders.
CSM Spotlight - Danica Herzig
CSM Spotlight - Danica Herzig
Get to know Danica, who is looking forward to a family vacation in Tahoe at the end of June! When she's not planning her next getaway, Danica loves to spoil her niece and nephew, a truly heartwarming hobby. Her household is completed by her furry friends, Yazzi the dog and Jasper the cat.
If granted a magical 25th hour in the day, Danica admits she "should say sleeping," but would most likely spend it catching up on TikTok. The best advice she's ever received, and a principle she clearly lives by, is to take ownership of the things you don't know and to take initiative of your own learning journey, rather than waiting for others to guide the way.
BRAIN BREAK
BRAIN BREAK
Americans come together on July 4 to celebrate the nation’s birthday and Independence Day. On this day, most Americans enjoy grills in their backyards, at beaches, or in parks. Some partake in parades or marches and enjoy the fireworks that are often launched at dusk. We kick off the festivities with details, trivia, and anything else you need to know about Independence Day. Happy Fourth!
If you are doing a 4th of July sale make sure to get with your CSM to add a banner to your website!
See the full article here: https://nationaltoday.com/fourth-of-july/
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