The best practices to follow to ensure your buyers get to your commercial inventory.
Work Truck Solutions' Work Truck Week was a success, with productive meetings, a new J.D. Power partnership, the CEV Hub launch, and an exclusive dealer meeting!
Josh Iverson; Customer Success Manager II
Hey Truck Pros!
Welcome back to "The CSM Corner"! This month, we're shining a spotlight on some recently updated Work Truck Solutions features – think of them as power-ups to boost your sales and marketing game! You might already be familiar with these tools, but we've supercharged them with enhancements and optimizations to help you work smarter, not harder.
Power-Up #1: Resource Rack Recharged
The trusty Resource Rack, your go-to source for brochures, guides, and templates, just got a major upgrade! Now you can share those valuable resources with potential buyers in a slick, dealer-branded format. No more clunky email attachments – just clean, professional presentations that keep your dealership front and center. Plus, you can track when buyers open those resources, giving you the perfect opportunity for timely follow-up.
Power-Up #2: 2-Minute Prospecting Pro
Want to share those awesome Resource Rack materials with buyers directly from your 2-Minute Prospecting tool? Now you can! Insert Resource Rack links right into your emails, making it easier than ever to provide valuable information and keep the conversation going.
Power-Up #3: Print Perfection
Need eye-catching materials to showcase your inventory? We've enhanced our printing capabilities to give you even more options! Print sleek vehicle detail fliers and upfit window stickers, complete with QR codes that link back to your website. It's the perfect way to drive traffic and generate leads.
Why These Power-Ups Matter
Efficiency: Streamline your workflow and save time with these improved tools and resources.
Engagement: Keep potential buyers engaged with informative resources and eye-catching materials.
Sales: Provide the information buyers need to make informed decisions, leading to increased sales.
This Month's Action Items:
Explore the updates: Revisit these upgraded features and see how they can boost your sales! Experiment with the updated Resource Rack, integrate it with your 2-Minute Prospecting, and print some snazzy fliers and window stickers.
Deep dive with your CSM: Want a personalized walkthrough? Reach out to your CSM for an in-depth look at these (or any!) WTS features. They can provide customized training and support to help you maximize your platform use.
We're here to help you drive commercial success!
Ramin Robinson, DARCARS Auto Group
Say ‘Hello’ to Ramin Robinson, our March Dealer Spotlight!
How long has DARCARS Auto Group been serving the community?
Ramin: DARCARS was established in 1977 and has been serving the community since then.
What is DARCARS Auto Group’s favorite way to give back to the local area?
Ramin: DARCARS participates in many grass roots activities, fundraisers, sponsorships, Chamber Memberships, Donations, and in 5 states with 43 contributing dealerships.
What is your role at the dealership?
Ramin: I am the Director of Corporate and Commercial Sales
How has Work Truck Solutions helped you in your role?
Ramin: It has bridged many companies to DARCARS for business and for personal automotive needs
What's your favorite thing about working with commercial trucks?
Ramin: My favorite thing is how unique and tailored they are to each vocational need.
What's one piece of advice you would like to give customers?
Ramin: DARCARS is a mega full service auto dealer with 43 locations in 5 states and over 3,000 employees. We are about building bridges between companies and customers and having long lasting amazing relationships.
Would you recommend Work Truck Solutions to other dealerships? Why?
Ramin: I would definitely recommend Work Truck Solutions to other dealers. The actual site is amazing and so is the support!
EVENTS UPCOMING
CVB SUMMIT
Don't miss the Spring 2025 Commercial Vehicle Business Summit! Click here to register for this free, virtual event!
Meet our Strategic Accounts Manager (SAM), ROBERT PREWITT
I live in Spring, TX with my wife, Kathy and two children, Conner (17) and Emmett (10). I grew up in Texas and went to Texas A&M University. After a few odd jobs I ended up at Reynolds & Reynolds doing various things in the automotive space from consulting, to marketing, to support for over 21 years. After a brief tangent into landscaping I am glad to be back in the automotive industry. Plus, who doesn’t love big trucks?!? We deeply value all our partners, and that's why this strategic account management role is so crucial. It's about building strong connections with our key dealer groups, having those meaningful conversations about their goals, and making sure we're aligned with their core values. We want to be a true partner, offering guidance and support every step of the way. My top goals while in the SAM position include relationship building - creating genuine connections, understanding - knowing our dealers needs, support - being a proactive and reliable partner, and growth - helping them drive success. The SAM position can significantly enhance the relationship between Work Truck Solutions and its dealer partners in several key ways. It adds enhanced communication and personalized attention, a deeper understanding of dealers needs and goals, improved product utilization and performance, and stronger partnerships. My favorite thing to do after work is wind down and spend time with the family either at home or at one of their activities.
Our original office and most of our folks are based in Chico, California. It's a place with awesome outdoor spaces and activities, so we thought it'd be cool to share something for you to look forward to this spring. Thinking about getting a bike for the road or the trails? GearLab's been at it for over ten years, testing and finding the best bikes out there.
See the full article here: outdoorgearlab.com/topics/biking/best-bike